Refund & Cancellation Policy

At My Choice Tourism, we are dedicated to providing a seamless and enjoyable travel experience. However, we understand that plans may change, so we encourage you to read our refund and cancellation policy carefully before making a booking.

1. Tour & Activity Bookings

Full Refund: Cancellations made 72 hours or more before the tour date.
50% Refund: Cancellations made within 48-72 hours of the tour date.
No Refund: Cancellations made within 48 hours of the tour date or in case of a no-show.
Non-Refundable Activities: Some activities are non-refundable once booked. Please review the specific terms of your chosen tour or activity before booking.

2. Airport Transfers & Chauffeur Services

Full Refund: Cancellations made 72 hours or more before the pickup time.
50% Refund: Cancellations made within 24-48 hours of the pickup time.
No Refund: Cancellations made within 24 hours of the pickup time or in case of a no-show.

3. Hotel & Package Bookings

Cancellation Policy: Subject to the individual hotel and partner policies. Please check the cancellation terms before making your reservation.

4. Event & Corporate Bookings

Cancellation Policies: For group bookings and events, cancellation policies will be communicated separately based on the terms of the contract.

5. Refund Process

Refunds will be processed within 14-30 working days after approval.
Refunds will be issued via the original payment method (e.g., CCAvenue, credit/debit card, or bank transfer).
Transaction fees or bank charges are non-refundable.

6. Force Majeure & Exceptional Cases

In the event of unforeseen circumstances (e.g., extreme weather, government restrictions, or emergencies), we will offer an alternative booking or a partial refund based on the specific situation.

For any refund requests or inquiries, please reach out to us at [email protected] with your booking details.